KB2986257 Error Code Office 365 Overview
|Affected Operating Systems|
- Windows 8/8.1
- Windows 7
- Windows 10
- Windows Vista
How To Fix KB2986257 Error Code in Office 365
Repair Difficulty : High
Step 1: Disable Windows Firewall
For Windows 7 and later
1) Press “Windows Key + R” and Type “Firewall.cpl” and Press Enter.
2) Microsoft Windows Firewall Window will Open.
3) On left panel you will find “Turn Windows Firewall on or off”
Note: You will need Admin rights to enable or disable Windows firewall.
4) Under “Home or Work Network Location Settings” And “Public Network Location Settings” Click On “Turn Off Windows Firewall”
Warning: Please Activate Microsoft Windows Firewall after Office 365 installation is complete.
Step 2: Check Proxy Setting Issue
1) Goto Control Panel. Windows 7 :
Click Start and then Select Control Panel from Right Pane. Microsoft Windows 8 :
Press Windows Key + Q and Type “Control” And Click on it.
2) In Search Box Type Internet and Click on “Internet Options”.
3) Select Connections Tab and then Choose LAN Setting.
4) Turn off “Use a proxy server for your LAN” if its switched ON.
1) Press Win + R
2) Type cmd
and Press Enter.
3) Type “sfc /scannow”
and press enter. Note:
If you are logged in as Guest user you may be asked to login as Administrator.
Step 4: Try the installation again
In most case KB2986257 error code in Office 365 should be resolved by now, if however the problem still persists please get your system checked by an expert.
If you are not able to resolve the issue following above steps, you can contact our 24×7 Chat Support for help.
Posted In: Office 365