80240031 Office 365

80240031 Error Code Office 365 Overview
Difficulty LevelHigh
Resolution:Manual
Cause:System Level Conflict
Affected Operating Systems
  • Windows 8/8.1
  • Windows 7
  • Windows 10
  • Windows Vista

How To Fix 80240031 Error Code in Office 365

Repair Difficulty : High

Step 1: Disable Microsoft Windows Firewall

For Microsoft Windows 8
1) Press “Win+R” button and Type “Control” followed by Enter key.
Office Error Code 80240031 Office 365 step 6
2) In Control Panel Window, Open Windows Firewall.
Office Error Code 80240031 Office 365 step 7
Office Error Code 80240031 Office 365
3) Tap On “Turn Windows Firewall on or off”
Office Error Code 80240031 Office 365 img 9
Note: If you are logged in as Guest user you will be asked to
Office Error Code 80240031 Office 365 img10
4) Under “Home or Work Network Location Settings” And “Public Network Location Settings” Click On “Turn Off Windows Firewall”
Office Error Code 80240031 Office 365 img11

Step 2: Proxy Issue

1) Goto Control Panel.
Windows 7 : Click On Start and then Select Control Panel from Right window.
Windows 8 : Press Windows Key + Q and Type “Control” And Click on it.
2) In Search Box Type Internet and Click on “Internet Options”.
3) Select Connections Tab and then Choose LAN Setting.
Office Error Code 80240031 Office 365 img 11
4) Turn off “Use a proxy server for your LAN” if its switched ON.

Step 3: Check System Integrity

1) Press Win + R
Office Error Code 80240031 Office 365 img14
2) Type cmd and Press Enter.
Office Error Code 80240031 Office 365
3) Type “sfc /scannow” and press enter.
Office Error Code 80240031 Office 365 img18
Note: If you are logged in as Guest user you will be asked to

Step 4: Try the installation again

In most case 80240031 error code in Office 365 should be resolved by now, if however the problem still persists please get your system checked by an expert.

If you are not able to resolve the issue following above steps, you can contact our 24×7 Chat Support for help.

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