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80240013 Office 365

80240013 Error Code Office 365 Overview
Difficulty LevelCritical
Resolution:Virus Issue
Cause:System Level Conflict
Affected Operating Systems
  • Windows 8/8.1
  • Windows 7
  • Windows 10
  • Windows Vista

How To Fix 80240013 Error Code in Office 365

Repair Difficulty : Medium

Step 1: Disable Microsoft Windows Firewall

For Windows 8

1) Press “Windows Key + R” and Type “Firewall.cpl” and Press Enter.
Office Error Code 80240013 Office 365 img 8
2) Windows 8 Firewall Window will Open.
Office Error Code 80240013 Office 365
3) Press “Turn Windows Firewall on or off”
Office Error Code 80240013 Office 365 img 9
Warning: If you are logged in as Normal user you may be asked to login as Administrator.
Office Error Code 80240013 Office 365 img10
4) Press “Turn Off Windows Firewall” under each network
location and then Click “OK”
Office Error Code 80240013 Office 365 img11

Step 2: Check Proxy Setting Issue

1) Open Control Panel.
Microsoft Windows 7 : Press Win Key and then Select Control Panel from Right Pane.
Microsoft Windows 8 : Press Windows key + R and type “Control” and Press Enter.
Office Error Code 80240013 Office 365 img 9
2) In Search Box Type Internet and Click on “Internet Options”.
3) Click On Connections Tab and then Click On LAN Setting.
Office Error Code 80240013 Office 365 img 11
4) Uncheck “Use a proxy server for your LAN” if its already ON.

Step 3: Run System Scan

1) Press Win + R
Office Error Code 80240013 Office 365 img14
2) Type “cmd” and Press Enter.
Office Error Code 80240013 Office 365
3) Type “sfc /scannow” and press enter.
Office Error Code 80240013 Office 365 img18
Note:
Step 3:Check System Files For Error
1) Press Windows + R
Office Error Code 80240013 Office 365
2) Type Cleanmgr and Press Enter.
Office Error Code 80240013 Office 365 img19
3) Select the OS Drive and Press OK.
4) Click on Clean up System Files

Step 4: Try the installation again

In most case 80240013 error code in Office 365 should be resolved by now, if however the problem still persists please get your system checked by an expert.

If you are not able to resolve the issue following above steps, you can contact our 24×7 Chat Support for help.

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  • January 1st, 1970

    Posted In: Office 365