8020002e Office 365

8020002e Error Code Office 365 Overview
Difficulty Level Very High
Resolution: Manual
Cause: File Corruption
Affected Operating Systems
  • Windows 8/8.1
  • Windows 7
  • Windows 10
  • Windows Vista

How To Fix 8020002e Error Code in Office 365

Repair Difficulty : Critical

Step 1: Disable Windows Firewall

For Microsoft Windows 7 and later

1) Press “Windows Key + R” and Type “Firewall.cpl” and Press Enter.
Office Error Code 8020002e Office 365 img7
2) Microsoft Windows Firewall Window will Open.
3) On left panel you will find “Turn Windows Firewall on or off”
Office Error Code 8020002e Office 365 img7
Note: You will need Administrator privilege to disable firewall.
Office Error Code 8020002e Office 365 img5
4) Under “Home or Work Network Location Settings” And “Public Network Location Settings” Click On “Turn Off Windows Firewall”

Note: You can activate Windows Firewall after Office 365 installation is complete.

Step 2: Temporarily turn off Proxy Settings

1) Open Control Panel.
Microsoft Windows 7 : Press Win Key and then Click On Control Panel from Right window.
Windows 8 : Press Windows Key + Q and Type “Control” And Click on it.
2) In Search Box Type Internet and Click on “Internet Options”.
3) Click On Connections Tab and then Press LAN Setting.
Office Error Code 8020002e Office 365 img 11
4) Turn off “Use a proxy server for your LAN” if its already ON.

Step 3: Repair System Files

1) Press Win + R
Office Error Code 8020002e Office 365 img14
2) Type “cmd” and Press Enter.
Office Error Code 8020002e Office 365
3) Type “sfc /scannow” and press enter.
Office Error Code 8020002e Office 365 img18
Note: If you are logged in as Guest user you may be asked to login as Administrator.

Step 4: Try the installation again

In most case 8020002e error code in Office 365 should be resolved by now, if however the problem still persists please get your system checked by an expert.

If you are not able to resolve the issue following above steps, you can contact our 24×7 Chat Support for help.

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  • January 1st, 1970

    Posted In: Office 365

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