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30038-4 Office 365

30038-4 Error Code Office 365 Overview
Difficulty LevelMedium
Resolution:Virus Issue
Cause:Application Layer Corrupt
Affected Operating Systems
  • Windows 8/8.1
  • Windows 7
  • Windows 10
  • Windows Vista

How To Fix 30038-4 Error Code in Office 365

Repair Difficulty : High

Step 1: Disable Microsoft Windows Firewall

For Windows 7 and later

1) Press “Windows Key + R” and Type “Firewall.cpl” and Press Enter.
Office Error Code 30038-4 Office 365 img7
2) Microsoft Windows Firewall Window will Open.
3) On left hand side you will find “Turn Windows Firewall on or off”
Office Error Code 30038-4 Office 365 img7
Warning: You will need Admin privilege to enable or disable firewall.
Office Error Code 30038-4 Office 365 img5
4) Under “Home or Work Network Location Settings” And “Public Network Location Settings” Click On “Turn Off Windows Firewall”

Note: You can activate Microsoft Windows Firewall after Office 365 installation is complete.

Step 2: Check Proxy Setting Issue

1) Goto Control Panel.
Microsoft Windows 7 : Click On Start and then Select Control Panel from Right Pane.
Microsoft Windows 8 : Press Windows key + R and type “Control” and Press Enter.
Office Error Code 30038-4 Office 365 img 9
2) Click On “Internet Options” In Control Panel Window.
3) Select Connections Tab and then Click On LAN Setting.
Office Error Code 30038-4 Office 365 img 11
4) Turn off “Use a proxy server for your LAN” if its already ON.

Step 3: Check System Integrity

1) Press Win + R
Office Error Code 30038-4 Office 365 img14
2) Type cmd and Press Enter.
Office Error Code 30038-4 Office 365
3) Type “sfc /scannow” and press enter.
Office Error Code 30038-4 Office 365 img18
Note: You will need Administrator previlage to run the command.

Step 4: Try the installation again

In most case 30038-4 error code in Office 365 should be resolved by now, if however the problem still persists please get your system checked by an expert.

If you are not able to resolve the issue following above steps, you can contact our 24×7 Chat Support for help.

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  • January 1st, 1970

    Posted In: Office 365