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300102-13 Office 365

300102-13 Error Code Office 365 Overview
Difficulty LevelMedium
Resolution:System Fix
Cause:System Integrity Issue
Affected Operating Systems
  • Windows 8/8.1
  • Windows 7
  • Windows 10
  • Windows Vista

How To Fix 300102-13 Error Code in Office 365

Repair Difficulty : High

Step 1: Disable Windows Firewall

For Microsoft Windows 7 and later

1) Press “Win+R” button and Type “Control” followed by Enter key.
Office Error Code 300102-13 Office 365 img5
2) Open “Windows Firewall” from Control Panel .
Office Error Code 300102-13 Office 365 img6
3) Click On “Turn Windows Firewall on or off”
Office Error Code 300102-13 Office 365 img7
Warning: If you are logged in as Guest user you will be asked to
Office Error Code 300102-13 Office 365 img5
4) Click on “Turn off Windows Firewall (not recommended)” under each of the active network connections.

Warning: You can activate Microsoft Windows Firewall after Office 365 installation is complete.

Step 2: Proxy Issue

1) Goto Control Panel.
Microsoft Windows 7 : Click On Start and then Select Control Panel from Right Pane.
Windows 8 : Press Windows Key + Q and Type “Control” And Click on it.
2) Click On “Internet Options” In Control Panel Window.
3) Click On Connections Tab and then Choose LAN Setting.
Office Error Code 300102-13 Office 365 img 11
4) Turn off “Use a proxy server for your LAN” if its already ON.

Step 3: Repair System Files

1) Press Win + R
Office Error Code 300102-13 Office 365 img14
2) Type “cmd” and Press Enter.
Office Error Code 300102-13 Office 365
3) Type “sfc /scannow” and press enter.
Office Error Code 300102-13 Office 365 img18
Note: You will need Admin previlage to run the command.

Step 4: Try the installation again

In most case 300102-13 error code in Office 365 should be resolved by now, if however the problem still persists please get your system checked by an expert.

If you are not able to resolve the issue following above steps, you can contact our 24×7 Chat Support for help.

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  • January 1st, 1970

    Posted In: Office 365