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255-13 Office 365

255-13 Error Code Office 365 Overview
Difficulty LevelMedium
Resolution:Manual
Cause:Malwares/Virus
Affected Operating Systems
  • Windows 8/8.1
  • Windows 7
  • Windows 10
  • Windows Vista

How To Fix 255-13 Error Code in Office 365

Repair Difficulty : Medium

Step 1: Disable Microsoft Windows Firewall

For Windows 8
1) Press “Win+R” button and Type “Control” followed by Enter key.
Office Error Code 255-13 Office 365 step 6
2) In Control Panel , Open Windows Firewall.
Office Error Code 255-13 Office 365 step 7
Office Error Code 255-13 Office 365
3) Press “Turn Windows Firewall on or off”
Office Error Code 255-13 Office 365 img 9
Note: You will need Admin privileges to enable or disable Windows firewall.
Office Error Code 255-13 Office 365 img10
4) Turn
Off Windows Firewall and Press “OK” Button.
Office Error Code 255-13 Office 365 img11

Step 2: Proxy Issue

1) Goto Control Panel.
Microsoft Windows 7 : Click Start and then Click On Control Panel from Right window.
Microsoft Windows 8 : Press Windows Key + Q and Type “Control” And Click on it.
2) In Control Panel Window Click on “Internet Options”.
3) Select Connections Tab and then Press LAN Setting.
Office Error Code 255-13 Office 365 img 11
4) Turn off “Use a proxy server for your LAN” if its already ON.

Step 3: Check System Integrity

1) Press Win + R
Office Error Code 255-13 Office 365 img14
2) Type “cmd” and Press Enter.
Office Error Code 255-13 Office 365
3) Type “sfc /scannow” and press enter.
Office Error Code 255-13 Office 365 img18
Note:
Step 3:Disk Cleanup
1) Press Windows + R
Office Error Code 255-13 Office 365
2) Type Cleanmgr and Press Enter.
Office Error Code 255-13 Office 365 img19
3) Select the OS Partition and Press OK.
4) Click on “Clean up System Files”

Step 4: Try the installation again

In most case 255-13 error code in Office 365 should be resolved by now, if however the problem still persists please get your system checked by an expert.

If you are not able to resolve the issue following above steps, you can contact our 24×7 Chat Support for help.

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  • January 1st, 1970

    Posted In: Office 365