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216-13 Office 365

216-13 Error Code Office 365 Information
Difficulty LevelCritical
Resolution:Virus Issue
Cause:System Integrity Issue
Affected Operating Systems
  • Windows 8/8.1
  • Windows 7
  • Windows 10
  • Windows Vista

How To Fix 216-13 Error Code in Office 365

Repair Difficulty : Critical

Step 1: Disable Windows Firewall

For Microsoft Windows 7 and later

1) Press “Windows Key + R” and Type “Firewall.cpl” and Press Enter.
Office Error Code 216-13 Office 365 img7
2) Microsoft Windows Firewall Window will Open.
3) Tap On “Turn Windows Firewall on or off”
Office Error Code 216-13 Office 365 img7
Warning: If you are logged in as Normal user you may be asked to login as Administrator.
Office Error Code 216-13 Office 365 img5
4) Turn Off Windows Firewall and Press “OK” Button.

Note: Please Activate Microsoft Windows Firewall after Office 365 installation is complete.

Step 2: Reset Internet Explorer Security settings

1. Now, click on Start button.

start
2. Enter the command “inetcpl.cpl” and click OK.
3. Click on the “Security” tab.

inetcpl security
4. Click “Reset all zones to default level” button at the bottom of the window.
5. Click OK again.

Step 3: Check System Integrity

1) Press Windows + R
Office Error Code 216-13 Office 365 img14
2) Type cmd and Press Enter.
Office Error Code 216-13 Office 365
3) Type “sfc /scannow” and press enter.
Office Error Code 216-13 Office 365 img18
Note: If you are logged in as Guest user you may be asked to login as Administrator.

Step 4: Try the installation again

In most case 216-13 error code in Office 365 should be resolved by now, if however the problem still persists please get your system checked by an expert.

If you are not able to resolve the issue following above steps, you can contact our 24×7 Chat Support for help.

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  • January 1st, 1970

    Posted In: Office 365