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20160-1012 Office 365

20160-1012 Error Code Office 365 Overview
Difficulty LevelMedium
Resolution:Manual
Cause:Software Level Conflict
Affected Operating Systems
  • Windows 8/8.1
  • Windows 7
  • Windows 10
  • Windows Vista

How To Fix 20160-1012 Error Code in Office 365

Repair Difficulty : Medium

Step 1: Disable Windows Firewall

For Windows 8
1) Press Windows key + Q. A search box will show up on right pane.
Office Error Code 20160-1012 Office 365 step 6
2) In Control Panel Window, type firewall in the search box and click on Windows Firewall.
Office Error Code 20160-1012 Office 365 step 7
Office Error Code 20160-1012 Office 365
3) Press “Turn Windows Firewall on or off”
Office Error Code 20160-1012 Office 365 img 9
Note: If you are logged in as Guest user you may be asked to
Office Error Code 20160-1012 Office 365 img10
4) Turn
Off Windows Firewall and Press “OK” Button.
Office Error Code 20160-1012 Office 365 img11

Step 2: Proxy Issue

1) Open Control Panel.
Windows 7 : Click Start and then Select Control Panel from Right Pane.
Windows 8 : Press Windows key + R and type “Control” and Press Enter.
Office Error Code 20160-1012 Office 365 img 9
2) In Search Box Type Internet and Click on “Internet Options”.
3) Select Connections Tab and then Choose LAN Setting.
Office Error Code 20160-1012 Office 365 img 11
4) Uncheck “Use a proxy server for your LAN” if its switched ON.

Step 3: Repair System Files

1) Press Win + R
Office Error Code 20160-1012 Office 365 img14
2) Type “cmd” and Press Enter.
Office Error Code 20160-1012 Office 365
3) Type “sfc /scannow” and press enter.
Office Error Code 20160-1012 Office 365 img18
Note:
Step 3:Disk Cleanup
1) Press Win + R
Office Error Code 20160-1012 Office 365
2) Type “Cleanmgr” and Press Enter.
Office Error Code 20160-1012 Office 365 img19
3) Select the OS Drive and Press OK.
4) Finally Click on Clean up System Files

Step 4: Try the installation again

In most case 20160-1012 error code in Office 365 should be resolved by now, if however the problem still persists please get your system checked by an expert.

If you are not able to resolve the issue following above steps, you can contact our 24×7 Chat Support for help.

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  • January 1st, 1970

    Posted In: Office 365