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20160-1012 (0) Office 365

20160-1012 (0) Error Code Office 365 Overview
Difficulty LevelHigh
Resolution:Virus Issue
Cause:Application Layer Corrupt
Affected Operating Systems
  • Windows 8/8.1
  • Windows 7
  • Windows 10
  • Windows Vista

How To Fix 20160-1012 (0) Error Code in Office 365

Repair Difficulty : High

Step 1: Disable Microsoft Windows Firewall

For Microsoft Windows 7 and later

1) Click Start Button Office Error Code 20160-1012 (0) Office 365 Img3 or Simply Press Win key and in right pane Click on Control Panel.
Office Error Code 20160-1012 (0) Office 365 img5
2) In Control Panel , type firewall in the search box and click on “Windows Firewall”.
Office Error Code 20160-1012 (0) Office 365 img6
3) On left panel you will find “Turn Windows Firewall on or off”
Office Error Code 20160-1012 (0) Office 365 img7
Warning: You will need Administrator privilege to enable or disable firewall.
Office Error Code 20160-1012 (0) Office 365 img5
4) Click Turn off Windows Firewall (not recommended) under each network location and then Click “OK”

Warning: You can activate Microsoft Windows Firewall after Office 365 repair is complete.

Step 2: Reset Internet Explorer Security settings

1. Now, click on Start button.

start
2. Enter the command “inetcpl.cpl” and click OK button.
3. Click on the “Security” tab.

inetcpl security
4. Click “Reset all zones to default level” button at the bottom of the window.
5. Click OK again.

Step 3: Temporarily Disable Antivirus

– Open Your Antivrus software
– Disable it till the Office 365 installation is going on. Check antivirus manufacturer website for more details.

Step 4: Try the installation again

In most case 20160-1012 (0) error code in Office 365 should be resolved by now, if however the problem still persists please get your system checked by an expert.

If you are not able to resolve the issue following above steps, you can contact our 24×7 Chat Support for help.

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  • January 1st, 1970

    Posted In: Office 365