12002-4 Office 365

12002-4 Error Code Office 365 Overview
Difficulty LevelHigh
Resolution:Virus Issue
Cause:System Level Conflict
Affected Operating Systems
  • Windows 8/8.1
  • Windows 7
  • Windows 10
  • Windows Vista

How To Fix 12002-4 Error Code in Office 365

Repair Difficulty : Medium

Step 1: Disable Firewall

For Microsoft Windows 8
1) Press “Win+R” button and Type “Control” followed by Enter key.
Office Error Code 12002-4 Office 365 step 6
2) Open Windows Firewall from Control Panel Window
Office Error Code 12002-4 Office 365 step 7
Office Error Code 12002-4 Office 365
3) Click On “Turn Windows Firewall on or off”
Office Error Code 12002-4 Office 365 img 9
Note: You will need Admin rights to disable firewall.
Office Error Code 12002-4 Office 365 img10
4) Under “Home or Work Network Location Settings” And “Public Network Location Settings” Click On “Turn Off Windows Firewall”
Office Error Code 12002-4 Office 365 img11

Step 2: Reset Internet Explorer Security settings

1. Now, click on Start button.

start
2. Type the command “inetcpl.cpl” and click OK.
3. Click on the “Security” tab.

inetcpl security
4. Click “Reset all zones to default level” button at the bottom of the window.
5. Click OK button.

Step 3: Temporarily Disable Antivirus

– Open Your Antivrus software
– Disable it till the Office 365 repair is going on. Check manufacturer website for more details.

Step 4: Try the installation again

In most case 12002-4 error code in Office 365 should be resolved by now, if however the problem still persists please get your system checked by an expert.

If you are not able to resolve the issue following above steps, you can contact our 24×7 Chat Support for help.

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  • Posted In: Office 365