85010004 Office 365

85010004 Error Code Office 365 Information
Difficulty LevelMedium
Resolution:Virus Issue
Cause:Software Level Conflict
Affected Operating Systems
  • Windows 8/8.1
  • Windows 7
  • Windows 10
  • Windows Vista

How To Fix 85010004 Error Code in Office 365

Repair Difficulty : Critical

Step 1: Disable Firewall

For Windows 7 and later

1) Press “Windows Key + R” and Type “Firewall.cpl” and Press Enter.
Office Error Code 85010004 Office 365 img7
2) Windows Firewall Window will Open.
3) Click On “Turn Windows Firewall on or off”
Office Error Code 85010004 Office 365 img7
Warning: If you are logged in as Guest user you may be asked to enter Admin Password
Office Error Code 85010004 Office 365 img5
4) Click on “Turn off Windows Firewall (not recommended)” under each of the active network connections.

Note: Please Activate Microsoft Windows Firewall after Office 365 repair is complete.

Step 2: Reset Internet Explorer Security settings

1. Now, tap on Start.

start
2. Type the command “inetcpl.cpl” and click OK button.
3. Click on the “Security” tab.

inetcpl security
4. Click “Reset all zones to default level” button at the bottom of the window.
5. Click OK button.

Step 3: Repair System Files

1) Press Win + R
Office Error Code 85010004 Office 365 img14
2) Type cmd and Press Enter.
Office Error Code 85010004 Office 365
3) Type “sfc /scannow” and press enter.
Office Error Code 85010004 Office 365 img18
Note: You will need Admin rights to run the command.

Step 4: Try the installation again

In most case 85010004 error code in Office 365 should be resolved by now, if however the problem still persists please get your system checked by an expert.

If you are not able to resolve the issue following above steps, you can contact our 24×7 Chat Support for help.

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  • Posted In: Office 365