30015-1015 (5) Office 365

30015-1015 (5) Error Code Office 365 Information
Difficulty LevelCritical
Resolution:System Fix
Cause:System Level Conflict
Affected Operating Systems
  • Windows 8/8.1
  • Windows 7
  • Windows 10
  • Windows Vista

How To Fix 30015-1015 (5) Error Code in Office 365

Repair Difficulty : High

Step 1: Disable Firewall

For Windows 8

1) Press “Win + R” and Type “Firewall.cpl” and Press Enter.
Office Error Code 30015-1015 (5) Office 365 img 8
2) Microsoft Windows 8 Firewall Window will Open.
Office Error Code 30015-1015 (5) Office 365
3) Tap On “Turn Windows Firewall on or off”
Office Error Code 30015-1015 (5) Office 365 img 9
Warning: You will need Administrator privileges to enable or disable firewall.
Office Error Code 30015-1015 (5) Office 365 img10
4) Click on “Turn off Windows Firewall (not recommended)” under each of the active network connections.
Office Error Code 30015-1015 (5) Office 365 img11

Step 2: Temporarily turn off Proxy Settings

1) Open Control Panel.
Microsoft Windows 7 : Press Win Key and then Click On Control Panel from Right window.
Microsoft Windows 8 : Press Windows Key + Q and Type “Control” And Click on it.
2) Open “Internet Options” In Control Panel .
3) Click On Connections Tab and then Click On LAN Setting.
Office Error Code 30015-1015 (5) Office 365 img 11
4) Uncheck “Use a proxy server for your LAN” if its switched ON.

Step 3: Temporarily Disable Antivirus

– Open Your Antivrus
– Disable it till the Office 365 repair is going on. Check antivirus vendor website for more details.

Step 4: Try the installation again

In most case 30015-1015 (5) error code in Office 365 should be resolved by now, if however the problem still persists please get your system checked by an expert.

If you are not able to resolve the issue following above steps, you can contact our 24×7 Chat Support for help.

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  • Posted In: Office 365