2-13 Office 365

2-13 Error Code Office 365 Information
Difficulty LevelCritical
Resolution:Manual
Cause:Application Layer Corrupt
Affected Operating Systems
  • Windows 8/8.1
  • Windows 7
  • Windows 10
  • Windows Vista

How To Fix 2-13 Error Code in Office 365

Repair Difficulty : Medium

Step 1: Disable Firewall

For Microsoft Windows 7 and later

1) Press “Windows Key + R” and Type “Firewall.cpl” and Press Enter.
Office Error Code 2-13 Office 365 img7
2) Microsoft Windows Firewall Window will Open.
3) Press “Turn Windows Firewall on or off”
Office Error Code 2-13 Office 365 img7
Note: You will need Admin rights to disable Windows firewall.
Office Error Code 2-13 Office 365 img5
4) Click on “Turn off Windows Firewall (not recommended)” under each of the active network connections.

Note: You can activate Windows Firewall after Office 365 repair is complete.

Step 2: Reset Internet Explorer Security settings

1. Now, tap on Start button.

start
2. Enter the command “inetcpl.cpl” and click OK.
3. Click on the “Security” tab.

inetcpl security
4. Click “Reset all zones to default level” button at the bottom of the window.
5. Click OK again.

Step 3: Disable Antivirus

– Open Your Antivrus
– Disable it till the Office 365 installation is going on. Check manufacturer website for more details.

Step 4: Try the installation again

In most case 2-13 error code in Office 365 should be resolved by now, if however the problem still persists please get your system checked by an expert.

If you are not able to resolve the issue following above steps, you can contact our 24×7 Chat Support for help.

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  • Posted In: Office 365