13EC Office 365

13EC Error Code Office 365 Information
Difficulty LevelVery High
Resolution:Virus Issue
Cause:File Corruption
Affected Operating Systems
  • Windows 8/8.1
  • Windows 7
  • Windows 10
  • Windows Vista

How To Fix 13EC Error Code in Office 365

Repair Difficulty : Medium

Step 1: Disable Windows Firewall

For Windows 8

1) Press “Win + R” and Type “Firewall.cpl” and Press Enter.
Office Error Code 13EC Office 365 img 8
2) Windows 8 Firewall Window will Open.
Office Error Code 13EC Office 365
3) Click On “Turn Windows Firewall on or off”
Office Error Code 13EC Office 365 img 9
Note: You will need Administrator rights to enable or disable firewall.
Office Error Code 13EC Office 365 img10
4) Finally Click on “Turn off Windows Firewall (not recommended)” under each of the active network connections.
Office Error Code 13EC Office 365 img11

Step 2: Temporarily turn off Proxy Settings

1) Goto Control Panel.
Microsoft Windows 7 : Press Win Key and then Click On Control Panel from Right Pane.
Microsoft Windows 8 : Press Windows key + R and type “Control” and Press Enter.
Office Error Code 13EC Office 365 img 9
2) Open “Internet Options” In Control Panel .
3) Select Connections Tab and then Press LAN Setting.
Office Error Code 13EC Office 365 img 11
4) Uncheck “Use a proxy server for your LAN” if its switched ON.

Step 3: Repair System Files

1) Press Win + R
Office Error Code 13EC Office 365 img14
2) Type cmd and Press Enter.
Office Error Code 13EC Office 365
3) Type “sfc /scannow” and press enter.
Office Error Code 13EC Office 365 img18
Note: You will need Admin previlage to run the command.

Step 4: Try the installation again

In most case 13EC error code in Office 365 should be resolved by now, if however the problem still persists please get your system checked by an expert.

If you are not able to resolve the issue following above steps, you can contact our 24×7 Chat Support for help.

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  • Posted In: Office 365