12007-1 Office 365

12007-1 Error Code Office 365 Information
Difficulty LevelMedium
Resolution:Virus Issue
Cause:Software Level Conflict
Affected Operating Systems
  • Windows 8/8.1
  • Windows 7
  • Windows 10
  • Windows Vista

How To Fix 12007-1 Error Code in Office 365

Repair Difficulty : Critical

Step 1: Disable Microsoft Windows Firewall

For Microsoft Windows 8
1) Press “Win+R” button and Type “Control” followed by Enter key.
Office Error Code 12007-1 Office 365 step 6
2) In Control Panel Window, type firewall in the search box and click on “Windows Firewall”.
Office Error Code 12007-1 Office 365 step 7
Office Error Code 12007-1 Office 365
3) Click On “Turn Windows Firewall on or off”
Office Error Code 12007-1 Office 365 img 9
Warning: You will need Admin privileges to enable or disable Windows firewall.
Office Error Code 12007-1 Office 365 img10
4) Press “Turn off Windows Firewall (not recommended)” under each network
location and then Click “OK”
Office Error Code 12007-1 Office 365 img11

Step 2: Proxy Setting

1) Open Control Panel.
Microsoft Windows 7 : Click On Start and then Select Control Panel from Right window.
Microsoft Windows 8 : Press Windows key + R and type “Control” and Press Enter.
Office Error Code 12007-1 Office 365 img 9
2) In Search Box Type Internet and Click on “Internet Options”.
3) Select Connections Tab and then Click On LAN Setting.
Office Error Code 12007-1 Office 365 img 11
4) Uncheck “Use a proxy server for your LAN” if its already ON.

Step 3: Run System Scan

1) Press Win + R
Office Error Code 12007-1 Office 365 img14
2) Type cmd and Press Enter.
Office Error Code 12007-1 Office 365
3) Type “sfc /scannow” and press enter.
Office Error Code 12007-1 Office 365 img18
Note: You will need Admin rights to run the sfc command.

Step 4: Try the installation again

In most case 12007-1 error code in Office 365 should be resolved by now, if however the problem still persists please get your system checked by an expert.

If you are not able to resolve the issue following above steps, you can contact our 24×7 Chat Support for help.

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